Privacy Policy

Philosophy of Personal Information Protection

Wit One, Inc. (hereinafter referred to as “Wit One”) is engaged in business activities with game operation and customer support at the core of our business. (hereinafter referred to as “the Company”) conducts business activities with game management and customer support at the core of its business.0

(hereinafter referred to as “Wit One”) is engaged in business activities with game management and customer support at the core of its business. We recognize that the personal information we obtain from our customers and our employees (including specified personal information, hereinafter referred to as “Personal Information”) is important information for us and that it is our important social responsibility to ensure the protection of such Personal Information.

We recognize that the protection of personal information is an important social responsibility of the Company.

Therefore, we handle personal information obtained through our business activities in accordance with the following policy to provide “peace of mind” to our customers and employees and to fulfill our social responsibilities with regard to the protection of personal information.

We will fulfill our social responsibilities and provide “peace of mind” to our customers and employees with regard to the protection of personal information.

Policy

1. Acquisition, use and provision of personal information

   We will acquire personal information in a lawful and fair manner.
   We will use personal information only to the extent necessary to achieve the purpose of use.
   We will obtain the prior consent of the individual when providing personal information to a third party.
   We will not use the acquired personal information for any other purpose. We will take measures to ensure that personal information is not used for any other purposes.
   If it becomes necessary to use personal information for purposes other than those specified, we will obtain the consent of the individual before using the information again for a new purpose. 2.

2. With respect to laws, national guidelines, and other norms (hereinafter referred to as “laws and regulations, etc.”) With respect to

   We will endeavor to keep abreast of laws and regulations related to the business of handling personal information, and will ensure that all employees engaged in our business (hereinafter referred to as “employees”) are aware of and comply with such laws and regulations.

3. Safety Management of Personal Information

   We will establish and maintain a system to take prompt corrective measures for the safe management of personal information to prevent various risks such as unauthorized access to personal information, and leakage, loss, or damage of personal information.
   
   We will establish and maintain a system to take prompt corrective measures for the safe management of personal information.
   
   We will conduct inspections and promptly correct any violations or accidents that are discovered, and implement preventive measures to address any weaknesses.
   
   We will ensure that all employees are thoroughly trained in safety issues.

4. Complaints and consultations

   For complaints and consultations regarding the handling of personal information, we will establish a personal information inquiry desk and build a system that can respond promptly and in good faith.

5. Continuous Improvement

   The Company’s personal information protection management system will be monitored and audited for compliance with internal rules for the protection of personal information, and efforts will be made to detect violations, incidents, accidents, and weak points, which will be reviewed by the management.

The system is reviewed by management to detect violations, incidents, accidents and weak points. We will reflect these findings in our management measures and internal rules, and strive to continuously improve our personal information protection management system. In making improvements, we will comply with laws, regulations, and JIS Q 15001.

If you have any questions regarding our privacy policy, please contact us at the following address.

Handling of Personal Information

Regarding the Purpose of Use of Personal Information, etc.
Type of personal information Purpose of use Disclosure category

Information on persons who have requested information materials or made inquiries Response to inquiries, information on services Disclosure

Information on business partners Contact with business partners, performance of contracts, requests for performance, etc. Disclosure

Information on candidates and applicants for employment Recruitment selection, communication Disclosure

Employee information Employment management, including personnel and general affairs Disclosure

Data entrusted by business partners To perform tasks entrusted by the Company, such as customer support Non-disclosure

Measures taken for the safe management of personal data in our possession
Establishment of basic policy Personal information protection policy is published on the Company’s website.

We have established rules for each stage of acquisition, use, provision, and disposal, including handling methods, persons in charge, and their duties, and review these rules periodically.
Periodic reviews are conducted.

Periodic self-inspections, internal audits, and external audits are conducted.

Personnel security control measures: Pledges of confidentiality are obtained from employees, and regular training is provided to employees.

Physical security control measures: Control of areas where personal information is handled, prevention of theft of equipment and electronic media, etc.

Technical security control measures A system is in place to protect against unauthorized access from outside the company.

The Company uses cloud services to store personal information, etc. The location of the data center for the cloud services is in the same city as the Company’s headquarters.

The data center for this cloud service is located in Japan.
We confirm that the cloud service has appropriate access control and make efforts to understand the personal information protection systems in these countries and regions.

The services for which the country of the data center cannot be identified are as follows
Name of the service we use Google drive
Reason why the name of the foreign country cannot be identified Because the data is distributed around the world for failure countermeasures.

Information on measures taken by the relevant third party to protect personal information
Google is ISO/IEC27001, ISO/IEC27017, and ISO/IEC27018 certified.
Google has obtained ISO/IEC27001, ISO/IEC27017 and ISO/IEC27018 certification.

Procedure for Requests for Disclosure, etc.
Google will not provide personal information to any third party without the prior consent of the individual or his/her representative.
(hereinafter referred to as “Request for Disclosure, etc.”). The procedures for responding to a “Request for Disclosure, etc.” are as follows. 1.

(1) Contact for Requests for Disclosure, etc.
To make a Request for Disclosure, etc., please attach the required documents to the Personal Information Disclosure Request Form and submit it by e-mail attachment, fax, or mail.

When sending by mail, please use a method that allows us to confirm a record of delivery, such as delivery recorded mail or simplified registered mail.

We would appreciate it if you could write “Request for Disclosure of Personal Information Enclosed” in red ink on the envelope.

Documents to be submitted when requesting disclosure, etc.
When making a request for disclosure, etc., please fill out the prescribed items on the Personal Information Disclosure Request Form.

3. Identity Verification
We will verify the identity of the person making the Request for Disclosure, etc. by telephone. However, if we are unable to verify the identity of the applicant by telephone, we may ask the applicant to present a copy of his/her driver’s license, certificate of residence, health insurance card, etc.

If we are unable to do so, we may ask you to present a copy of your driver’s license, resident certificate, or health insurance card.

4. Request for Disclosure, etc. by proxy
If you wish to authorize a representative to make a Request for Disclosure, etc., please enclose the following documents in addition to the Personal Information Disclosure Request Form.
(1) Documents to verify the identity of the representative (copy)
One of the following: driver’s license, copy of certificate of residence, or health insurance card
*Please prepare a copy with the registered domicile filled in.

(2) A letter of attorney (the letter of attorney must be stamped by the principal and the certificate of seal registration of the seal must be attached. If the proxy is a legal representative such as a person with parental authority, a document showing the relationship with the principal may be submitted in lieu of a letter of attorney.

(If the proxy is a legal representative such as a person with parental authority, a document showing the relationship with the person in question may be submitted in place of the letter of attorney.)

5. Fees for requests for disclosure and notification of purpose of use
A fee of 1,100 yen (including tax) will be charged for each request for disclosure of personal information and notification of purpose of use.

To pay the fee, please transfer 1,100 yen (including tax) by bank transfer.
*We will provide you with the bank account information for the bank transfer upon verification of your identity.

*Please bear the bank transfer fee.
Please note that we will not be able to disclose the information or notify you of the purpose of use if the fee is insufficient or if we are unable to confirm the transfer of funds.

6. Method of Response to Requests for Disclosure, etc.
We will respond to your request by the method you have requested (e-mail, fax, or postal mail).

7. Name of authorized personal information protection organization and contact for complaint resolution
If you believe that our company’s management of your personal information is not appropriate, we would like you to file a complaint with us first, but if you are not satisfied with our response, you may file a complaint with the following “authorized personal information protection organization”.

If you are not satisfied with our response, you may file a complaint with the following “Authorized Personal Information Protection Organization”.

Japan Information System Users Association Certified Personal Information Protection Organization Office
NBF Higashi-Ginza Square 2F, 1-13-14 Tsukiji, Chuo-ku, Tokyo 104-0045, Japan
TEL: 03-6264-1318

Please note that the above is not the contact information for inquiries about our products and services.
If you are not satisfied with our response, please contact the above-mentioned “Authorized Personal Information Protection Organization”.
If you are not satisfied with our response, you may file a complaint with the “Authorized Personal Information Protection Organization” as described above.

If you have any questions regarding our privacy policy, please contact us at the following address.